Our thinking on data collection and analysis
To monitor performance and make decisions about how to interact with members we’ll require relevant data to be shared. In return we’ll aggregate data and provide information back to members which can help them make comparisons between themselves, their industry, the programme, and our performance where relevant.
We’ll also provide an annual valuation of claims cost so members are always aware of their potential liability.
We’ll expect data around six performance domains to be provided: injury statistics, injury management, injury prevention, claims management, organisational capability, and worker voice/experience.
We’ll have a particular focus on outcomes for workers and will use a range of methods to capture this information. Some of this information may come direct to us, instead of via the employer. For example, we’ll be looking at things like evidence of worker participation in making improvements, the quality of claims management and satisfaction levels for injured workers.
To get a better understanding of how it could work, see our scenario on data and performance.