Closed for feedback

How can we improve performance monitoring?

We will work with Accredited Employers (AEs) to monitor their performance across injury, claims and rehabilitation management.

The Accredited Employers Programme (AEP) allows businesses to manage injury claims and rehabilitation for their employees directly in exchange for lowered levies, therefore, going forward the performance of an AE will directly impact the levy amount and the level of our involvement.

We will help AEs to make improvements where necessary and build consistent relationships to support those efforts.

To monitor the performance of an AE effectively, we will need to collate additional data. In turn, we would like to provide AEs and Third Party Administrators (TPAs) with more timely, accurate and useful reporting.

The current performance measures we are proposing are:

  • Quality and timeliness of claims management and duration of rehabilitation
  • Workplace injury prevention initiatives will involve employee participation
  • To evaluate the capability of an AE, we will look at measures put in place to manage injury and claims responsibilities
  • Injury Statistics that will tell us whether employees are safe at work, and include information about the type of injury and severity
  • The experience of the worker in terms of claims and injury management, and access to entitlements
Closed for feedback

This consultation is now closed, thank you for your feedback. 

Jun 2019
Phase two closed for feedback

We 'unpacked' key priority areas with you and developed areas of the programme that required more work.  

Sep 2019
Phase three: update

We'd hoped to share more information with you in September however we're still finalising the potential programme improvements based on the feedback we've received. We're also working on options for delivery of any initial programme changes. 

Proposed changes to AEP finalised

ACC Board and Minister for ACC to review our proposal. 

2020 Levy Consultation

Proposed changes to AEP included in the 2020 Levy Consultation.