Closed for feedback

Measuring worker influence, satisfaction and experience

Making sure that workers are safe and well is at the heart of the Accredited Employers Programme (AEP).

Workers should receive the same, or better, service than they would get if their claim was managed by us. This means that workers need to be engaged, feel they can participate, and are represented in their workplace health, safety and wellbeing initiatives.

We’ve heard that just seeking feedback on satisfaction isn’t a good enough measure, so we’re looking at ways to get genuine and effective workers voices to influence AEP – both as we continue to enhance the programme and when the changes are implemented.

In the enhanced programme, the workers voice will be an influencing and active component of accreditation. Understanding what is happening on the ground from the worker perspective helps to build a robust assessment of an Accredited Employer’s (AEs) performance.

AEs will need to demonstrate evidence they have appropriate channels in place to collect the voice of their workers, and that workers are engaged and participate in the identification and implementation of improvement initiatives.

Closed for feedback

This consultation is now closed for feedback. Thank you for your feedback. 

Jun 2019
Phase two open for feedback

We're 'unpacking' key priority areas with you and developing areas of the programme that require more work. Tell us what you think. 

Aug 2019
Phase three open for feedback

We’ll share key insights from phase two and where we’re currently at with the proposed changes to the programme.

Proposed changes to AEP finalised

ACC Board and Minister for ACC to review our proposal. 

2020 Levy Consultation

Proposed changes to AEP included in the 2020 Levy Consultation.