General Practice Connect

Have your say on how ACC and General Practice could work differently together.
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Feb 2019
Nationwide roadshow

We visited 13 centres around New Zealand to get your feedback on how we can work differently with general practice services.

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Apr 2019
Concept design workshops

We started co-designing a new way of working together.

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May 2019
Consumer workshop

We held a workshop with our patients to make sure we do customer-focused thinking and planning.

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Sep 2019
Understanding pain points

We conducted in-depth interviews and focus group meetings with general practice members to learn about their experience with us.

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Nov 2019
Concept definition

We sought your feedback on a high-level concept.

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Jul 2020
Addressing common challenges

We've addressed many of the day-to-day pain points identified in your feedback so far.